InterAlumni
Faculty of Fine Arts of University of Porto
Interaction Design, Web and Games
Dec 2021 — Mar 2022
Context
Arriving to a new country, Setting up your new life in a new school, in a new country can be quite challenging. InterAlumni steps up as a way to ease the beginning of such process, and FORNECE to enhance the overall experience that comes with being an Erasmus student. From the culture of the city, to renting a room and dealing with the bureaucracy put on the table from the Erasmus program , you can rely on InterAlumni —and the student community— to tell you all about the latest events in all your favourite categories, and have an easy way at.
Disclaimer: At the moment, the prototype is only developed for an exclusivity with the city of Porto, Portugal
User Research
To better understand the Erasmus Students’ main problems, I needed to take into account the Erasmus experience feedback from past Erasmus students.
Forms
In order to be as wide as possible, a Google Form was done to recognise what were the students’ interests and where did they struggle the most during their Erasmus. The form counted with the response from 113 past Erasmus students, mostly students coming from Portugal, Spain and Italy.
Interviews
To dive deeper into their Experiences, 3 interviews were held with 3 students that did their Erasmus in Porto, Portugal. With these interviews, I could throughly go through each one of these students’ experience, and question more about their highs and lows.
User Persona
User Experience
User Scenarios
Claudia is an ERASMUS student in Plastic Arts at FBAUP and is in her room to advance a piece of Sculpture for a delivery that she will have, and in the middle of her work she decided to include Glass in her piece; but she doesn't have it, and doesn't know where she can buy it. To solve the situation, Claudia opens the InterAlumni application so she can ask her colleagues in Fine Arts if anyone knows where she can buy the Glass. Since she has the application open, Claudia remembers that she hasn't been to Maus Hábitos yet, so she takes the opportunity to search for events and activities that will take place at Maus Hábitos in order to plan a visit, leaving a 'like' on her favorite event, so that she can come back to the publication later.
Claudia is having coffe with her friends outdoors, while chatting with them they start making plans to get together outside the college in a Rooftop event downtown and they also showed her the ESMAE Jazz Jam Session. Claudia, who didn't know either the Bar or the Jam Session, saw a good opportunity to promote these events with the rest of the students in case someone else didn't know about them and was interested. For this, Claudia opens InterAlumni and shares both events in the application, so that all students can see, and, who knows, go too.
Claudia is having two complications, she is not sure about some documents she has to submit to go ahead with the bureaucratic process to get the scholarship, and she is not at all satisfied with her room that will be her home for the next 5 months. In order to solve these situations, Claudia opens InterAlumni so that she can communicate with Ms. Fernanda from the International Relations Office of the FBAUP in order to clear up her doubts regarding what is missing to move forward with the process and, while waiting for an answer, she goes looking for a new room through the rental platforms provided by InterAlumni.
User Interface Design
Wireflows
High Fi
Usability Testing and Iterations
Due to lack of time within the set duration for the project and its stages, an Usability Test was done only for the High-Fidelity prototype. This test had the participation of 6 University Students and Erasmus Students. With this test I came to conclusions that some wording and some visual changes would need to take place. You can check the final prototype iteractions below.
Given the difficulty from the users to start a Post Search, there was a need to add Labels to the bottom menu. The Comment icon also needed an update.
To fix unnecessary scroll on selecting the category for the new post, a drop-down box style was swapped with a light box selection, seperating even further the list from the background. This way, the user will understand 'ok, these are my only options'
By introducing the Subcategories with a short description, the User can know more about what to expect inside.With the testing, it was verified that the title 'Platforms' wasn't fully understood by the users. Something also verified in these Subcategories screens, was the need to add a Return arrow back Home from the Subcategories, mainly to keep the flow from the content inside these.
Similar to the previous Iteration, there was a need to add the Back Arrow, the small description, and some changes to the Subcategories titles.
As the same as the previous iteration, it was added a Search Bar to the Portuguese category screen for a smoother and facilitated experience.
By suggestion of a User, to simplify the Users' lives, it was added a Search Bar to the Contacts screen, in order to easily find the contact
